Privacy Policy

1. Who We Are

RK Motors is a multi-brand motorcycle dealership group operating across South Tamil Nadu. Our registered office is at 194, Thiruthangal Road, Sivakasi – 626123. This policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We collect information you voluntarily provide through our enquiry forms:

• Name and contact details (phone number, email)
• City and preferred outlet
• Bike model of interest
• Nature of enquiry (test ride, finance, service)

We do not collect payment information, government ID, or any sensitive personal data through this website.

3. How We Use Your Information

Your information is used solely to:

• Respond to your enquiry or schedule an appointment
• Contact you regarding your test ride, finance, or service request
• Improve our services based on aggregated, anonymised data

We do not use your information for unsolicited marketing without your consent.

4. How Your Enquiry Is Processed

Enquiry forms on this website are submitted through Web3Forms, a third-party form processing service. Web3Forms securely forwards your submission to our team via email. We do not store form submissions in our own database. Web3Forms' own privacy policy applies to their processing of your data.

5. Analytics

We use Google Analytics (GA4) to understand how visitors use this website. This may involve the use of cookies and may collect anonymised data such as pages visited, time on site, and device type. You can also decline analytics cookies using the cookie banner shown on your first visit to this site. You can opt out of Google Analytics using a browser extension or by disabling cookies in your browser settings.

6. Data Retention

We retain enquiry information only for as long as necessary to respond to and fulfil your request, or as required by law. After resolution, data is deleted from our email systems within 90 days.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at info@rkmotors.in.

8. No Customer Accounts

This website has no user account or login system. We do not store passwords or maintain user profiles.

9. Changes to This Policy

We may update this policy periodically. The date at the top of this page reflects the most recent revision.

10. Contact

For privacy-related queries, contact us at info@rkmotors.in or visit any RK Motors showroom in South Tamil Nadu.